Data Protection Declaration TQ-Systems

Data Protection Declaration

Data protection declaration for this online offer and further information on the duty to inform pursuant to Art. 13 DSGVO in the case of the collection of personal data from the data subject.

This data protection declaration (version: DSGVO 1.0 of 30.05.2018) was created by:
German Data Protection Office Data Protection Office Munich – www.deutsche-datenschutzkanzlei.de

Data privacy

We, TQ-Systems GmbH OR TQ-Systems Durach GmbH, are responsible for this online offer and, as a provider of a teleservice, have to inform you at the beginning of your visit to our online offer about the type, scope and purposes of the collection and use of personal data in precise, transparent, comprehensible and easily accessible form in a clear and simple language. The content of the information must be available to you at all times. We are therefore obliged to inform you which personal data is collected or used. Personal data are all information relating to an identified or identifiable natural person.

We put the greatest importance to the security of your data and compliance with data protection regulations. The collection, processing and use of personal data are subject to the provisions of the currently applicable European and national laws.

With the following data protection declaration we would like to show you how we handle your personal data and how you can contact us:

TQ-Systems GmbH
Mühlstraße 2
Gut Delling
82229 Seefeld
Germany

Email: info@tq-group.com  
Phone: +49 8153 9308-0

Commercial register no.: HRB 105018
Managing Directors: Detlef Schneider, Rüdiger Stahl and Stefan Schneider

Our Data Protection Officer

If you have any questions, please contact our data protection officer as follows:

Maximilian Pothmann
Deutsche Datenschutzkanzlei – Pothmann UG
Bahnhofstraße 50
87435 Kempten
Germany

Email: pothmann@deutsche-datenschutzkanzlei.de
Web: www.deutsche-datenschutzkanzlei.de

A. General

For better comprehensibility, our data protection declaration does not differentiate between the sexes. For the purposes of equal treatment, corresponding terms apply to both sexes.

Article 4 of the EU Data Protection Ordinance (DSGVO) explains what the terms used, e.g. "personal data" or "processing", mean.

The personal data of users processed within the scope of this online offer include inventory data (e.g. name and addresses of customers), contract data (e.g. services used, names of agents, payment information), usage data (e.g. websites visited on our online offer, interest in our products) and content data (e.g. entries in the contact form).

"Users" includes all categories of persons affected by data processing. This includes, for ex-ample, our business partners, customers, interested parties and other visitors to our online offer.

B. Specific

B. Specific

Data Privacy Statement
We make sure that we will only collect, process, store and use your data in connection with the processing of your enquiries as well as for internal purposes and in order to provide the services or content you have requested.

Basics of data processing
We process users' personal data only in compliance with the relevant data protection regulations. The user's data will only be processed if the following legal grounds for permission exist:

  • to provide our contractual services (e.g. processing of orders) and online services
  • if processing is required by law
  • if you have given us your consent
  • on the basis of our legitimate interests (i.e. interest in the analysis, optimization and economic operation and security of our online services within the meaning of Art. 6 Para. 1 lit. f. GDPR, , in particular for measuring reach, creating profiles for advertising and marketing purposes as well as collecting access data and using the services of third parties)

We would like to show you where the above legal bases are regulated in the GDPR:

  • Processing for the fulfilment of our services and implementation of contractual measures: Art. 6 para. 1 lit. b. GDPR
  • Processing to protect our legitimate interests: Art. 6 para. 1 lit. f. GDPR

We would like to point out that e-mails can be read or changed unauthorized and unnoticed during transmission. We would also like to draw your attention to the fact that we use software to filter unwanted e-mails (spam filters). The spam filter can be used to reject e-mails that have been falsely identified as spam by certain characteristics.

What rights do you have?

  • Right to information - You have the right to obtain free information about your stored data. Upon request, we will inform you in writing which of your personal data we have stored in accordance with applicable law. This also includes the origin and recipients of your data as well as the purpose of data processing.
  • Right to correction - You have the right to have your data stored by us corrected in the event of inaccuracy. Here you can demand a restriction of the processing, e.g. if you dispute the correctness of your personal data.
  • Right to block - You can also have your data blocked. In order that a blocking of your data can be considered at any time, these data must be kept in a blocking file for control purposes.
  • Right to deletion - You can also demand the deletion of your personal data, as long as there are no legal storage obligations. As far as such an obligation exists, we block your data on request. If the relevant legal requirements are met, we will delete your personal data even if you do not request us to do so.
  • Right to Data Transfer - You have the right to request that we provide you with any personal information you provide to us in a format that allows it to be transferred to another location.
  • Right of appeal to a supervisory authority - You have the option of lodging a complaint with one of the data protection supervisory authorities.

 

Bayerisches Landesamt für Datenschutzaufsicht (BayLDA), Promenade 27, 91522 Ansbach, Germany,Telephone: +49 981 53-1300, Fax: +49 981 53-981300

You can open the complaint form of the Bavarian State Office for Data Protection Supervision via the following link:

https://www.lda.bayern.de/en/complaint.html

  • Right of objection - You have the right at any time to revoke the use of your data for internal purposes with effect for the future. All you need to do is send an e-mail to DatenschutzTQDE@tq-group.com  to do so. However, such revocation shall not affect the legality of the processing operations carried out by us up to that point. This does not affect data processing with regard to all other legal bases, such as the initiation of a contractual relationship (see above).

Protection of your personal data
We take contractual, organizational and technical security measures in accordance with the state of the art to ensure that the provisions of data protection laws are complied with and to protect the data processed by us against accidental or intentional manipulation, loss, destruction or against access by unauthorized persons.

The security measures include in particular the encrypted transmission of data between your browser and our server. A 256-bit SSL (AES 256) encryption technology is used for this purpose.

Your personal data will be protected within the scope of the following points (excerpt):

  • maintaining the confidentiality of your personal data

In order to protect the confidentiality of your personal data stored with us, we have taken various measures for access and access control.

  • maintaining the integrity of your personal data

In order to preserve the integrity of your personal data stored by us, we have taken various measures to control the disclosure and input of such data.

  • Preserving the availability of your personal data

In order to maintain the availability of your personal data stored with us, we have taken various measures to order and availability control. The security measures in use are continuously improved in line with technological developments. Despite these precautions, due to the insecure nature of the Internet, we cannot guarantee the security of your data transmission to our online services. As a result, any data transmission from you to our website is at your own risk.

 

Protection of minors
Personal information may only be provided to us by persons under the age of 16 with the express consent of a parent or guardian. This data will be processed according to this privacy policy.

Server log files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request
  • IP address

This data will not be merged with other data sources. The basis for data processing is Art. 6 para. 1 lit. f GDPR, which permits the processing of data for the fulfilment of a contract or pre-contractual measures.

Cookies
We use cookies. Cookies are small text files that are stored locally in the cache of your Internet browser. The cookies enable the recognition of the Internet browser. The files are used to help the browser to navigate through the online offer and to be able to use all functions fully. Our online offer uses: browser cookies

Control of cookies by the user
Browser Cookies: You can set all browsers to accept cookies only upon request. You can also only accept cookies whose pages are currently being visited. All browsers offer functions that allow the selective deletion of cookies. The acceptance of cookies can also be switched off in general, but in this case restrictions in the user-friendliness of this online service may have to be accepted.

Use of First-party cookies (Google Analytics Cookie)
Google Analytics Cookies log:

  • Unique users - Google Analytics Cookies collect and group your data. All activities during a visit are summarized. By setting Google Analytics cookies, a distinction is made between users and unique users.
  • Google Analytics Cookies also store data about the start and end time of a visit to the online service and how many pages you have viewed. If the browser is closed or the user is inactive for a longer period of time (default 30 minutes), the user session is terminated and the cookie records the visit as terminated. The date and time of the first visit are also recorded. The total number of visits per unique user is also logged. http://www.google.com/analytics/terms/de.html

You can prevent the collection by Google of the data generated by the cookie and related to the use of the online service (including your IP address) and the processing of this data by Google by downloading and installing the following link in the browser plug-in. http://tools.google.com/dlpage/gaoptout?hl=en

Further information can be found under "Web analysis service Google Analytics / Universal Analytics".

Use of third-party cookies
In our online service, third party providers use cookies (third party cookies) to store editorial texts or advertisements. Third party providers are also subject to strict data protection regulations regarding the obtainability of personal data.

Lifetime of the cookies used
Cookies are administered by the web server of our online offer. This online service uses: Transient Cookies/Session Cookies (one-time use) Lifetime: Until this online service is closed

Disable or remove cookies (opt-out)
Every web browser offers options to restrict and delete cookies. For more information, visit the following websites:

Web Analytics Services Google Analytics / Universal Analytics
We use Google Analytics, a web analysis service provided by Google Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the website. The information generated by the cookie about the use of this online service is usually transferred to a Google server in the USA and stored there. Data is therefore transferred to a third country. It is taken into account that suitable/appropriate safeguards are in place and that enforceable rights and effective remedies are available to you.

A copy of the appropriate guarantees can be obtained from the following links:

If IP anonymization is activated in our online offer, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area.

Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. On our behalf, Google will use this information to evaluate the use of the online offer, to compile reports on the activities of the online offer and to provide us with further services associated with the use of the online offer and Internet use. The IP address transmitted by your browser as part of Google Analytics is not combined with other data from Google. You can prevent the storage of cookies by making the appropriate settings in your browser software. However, we would like to point out that in this case not all functions of this online offer may be fully usable.

We point out that this online service uses Google Analytics with the extension "_anonymizeIp()" and therefore IP addresses are only processed in abbreviated form in order to exclude direct personal references.

We also use Google Analytics reports to track demographic characteristics and interests.

The data sent by us and linked to cookies, user IDs or advertising IDs are automatically deleted after 26 months. Data whose retention period has been reached is automatically deleted once a month. Further information on the terms of use and data protection can be found at  https://www.google.com/analytics/terms/gb.html  or https://policies.google.com/?hl=en

In addition, you can prevent the collection by Google of the data generated by the cookie and related to the use of the online offer (including your IP address) as well as the processing of this data by Google by downloading and installing a browser plug-in via the following link: http://tools.google.com/dlpage/gaoptout?hl=en.

As an alternative to the browser plug-in or within browsers on mobile devices, the following link applies in order to set an opt-out cookie that prevents Google Analytics from collecting cookies within this online service in the future (this opt-out cookie works only in this browser and only for this domain, delete cookies in this browser, click link again): tools.google.com/dlpage/gaoptout

Using Google Tag Manager
We use the Google Tag Manager. This service allows website tags to be managed via an interface. The Google Tag Manager only implements tags. No cookies are set and no personal data is collected. The Google Tool Manager triggers other tags that may collect data. The Google Tag Manager does not access this data. If deactivation has been made at the domain or cookie level, it will persist for all tracking tags if they are implemented with the Google Tag Manager. More information about the Google Tag Manager can be found at the following link: https://www.google.com/analytics/tag-manager/use-policy/

You have the option to prevent the Google Tag Manager from sending all tags. To do this, you must click the opt-out link below to place the Google Tag Manager Deactivation cookie in your browser. Click here to change your Google Tag Manager settings.

Use of Google Maps
We use Google Maps to display maps and to create directions. Google Maps is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. By using this online service, you consent to the collection, processing and use by Google, one of its agents or third parties of the data automatically collected and entered by you (including your IP address). The terms of use for Google Maps can be found under the following link: https://www.google.de/intl/de/policies/terms/regional.html

More details on transparency and choices as well as data protection regulations can be found in the google.de data protection center: https://policies.google.com/privacy?hl=en-GB&gl=de

Using YouTube
YouTube functions for displaying and playing videos are integrated into our online service. These features are offered by YouTube, LLC 901 Cherry Ave 901. San Bruno, CA 94066 USA. More information can be found in YouTube's privacy policy. The extended data protection mode is used here, which, according to the provider, only initiates the storage of user information when the video(s) is/are played. If the playback of embedded Youtube videos is started, Youtube uses cookies to collect information about the user behaviour. According to Youtube, these serve, among other things, to collect video statistics, improve user-friendliness and prevent abusive practices. Irrespective of the reproduction of the embedded videos, each time you access our online service a connection to the Google network "DoubleClick" is established, which can trigger further data processing activities without our influence. For more details about the use of cookies on YouTube, please see YouTube's privacy policy at: http://www.youtube.com/t/privacy_at_youtube

Use of Mouseflow
This website uses Mouseflow, a web analysis tool of Mouseflow ApS, Flaesketorvet 68, 1711 Copenhagen, Denmark, to collect randomly selected individual visits (only with anonymous IP addresses). This results in a protocol of mouse movements, mouse clicks and keyboard interaction, with the intention of randomly reproducing individual visits to this website as so-called session replays and evaluating them in the form of so-called heat maps and deriving potential improvements for this website. The cookie generated by Mouseflow is deleted after a period of 90 days. The data collected by Mouseflow is not personal and will not be passed on to third parties and stored for a period of three months. The data collected is stored and processed within the EU. If you do not wish to be collected by Mouseflow, you can object to this on all websites that use Mouseflow by clicking on the following link:
https://mouseflow.de/opt-out

Newsletter
If you subscribe to our e-mail newsletter, personal data will be collected. This data will be used by us for our own advertising purposes in the form of your e-mail newsletter, provided that you have expressly consented to it as follows: "Yes, I have read and understand the data privacy statement and consent to the use of my personal data within the framework of these provisions". You can subscribe to the newsletter at any time via the link provided in the newsletter or by sending us an e-mail: DatenschutzTQDE@tq-group.com: unsubscribe. After you have unsubscribed, your e-mail address will immediately be deleted from our newsletter distribution list and included in a blocking file to ensure revocation.

Newsletter tracking
If you have previously expressly consented, newsletter tracking (also known as web beacons or tracking pixels) will be used. When the newsletter is delivered, the external server can then record certain data of the recipient, e.g. the time of retrieval, the IP address or information on the e-mail program used (client). The name of the image file is individualized for each mail recipient by appending a unique ID. The mail sender remembers which ID belongs to which e-mail address and can thus determine which newsletter recipient has just opened the e-mail when retrieving the image. In newsletter tracking, user behavior is recorded pseudonymously. These are the following pseudonymized data: Receiver, receiver minus bounces, receiver in queue, receiver skipped, unique unsubscribe rate, unique unsubscribe, bounce rate, bounces (including hard and soft bounces), unique opening rate, unique openings, opening rate, openings, unique click rate, unique clicks, click rate, effective unique click rate, clicks for segmenting target groups. To deliver the newsletter, we work together with an external service provider, Inxmail GmbH, Wentzingerstraße 17, 79106 Freiburg, Germany. Your personal data will be forwarded to Inxmail GmbH for the purpose of sending the newsletter and processed exclusively in accordance with our instructions.

Changes to our privacy policy
We reserve the right to change our Privacy Policy from time to time to reflect current legal requirements or to incorporate changes to our services in the Privacy Policy. This could concern, for example, the introduction of new services. Your renewed visit will then be subject to the new data protection declaration.

Trademark protection
Any company mark or trademark mentioned herein is the property of its respective owners. Trademarks and names are used for informational purposes only.

Newsletter - Job Alert
You have the option of subscribing to the newsletter distribution list in the form of a job alert. You have the right and the option to unsubscribe from the Job Alert at any time. All you need to do is send an e-mail to DatenschutzTQDE@tq-group.com.  There is also the option of unsubscribing yourself in the Job Alert via the unsubscribe link. To deliver the job alert, we cooperate with an external service provider, Haufe Service Center GmbH, Munziger Str. 9, D-79111 Freiburg, Germany. Your personal data will be forwarded to the Haufe Service Center GmbH for sending the newsletter and will be processed exclusively according to our instructions.

Job Alert Tracking: Job alert tracking (also known as web beacons or tracking pixels) is used if you have expressly agreed to it beforehand. When the job alert is delivered, the external server can then enter certain data about the recipient, such as the time of the call, the IP address, or information about the e-mail program (client) used. The name of the image file is individualized for each mail recipient by appending a unique ID. The mail sender remembers which ID belongs to which e-mail address and can thus determine which job alert recipient has just opened the e-mail when the image is retrieved.

Social Networks
In addition to this online service, we also maintain presences in various social media, which you can reach by clicking on the corresponding buttons in the footer or through direct links on our website. When you visit such a presence, personal information may be transmitted to the social networking provider. It is possible that, in addition to the storage of the data you have specifically entered in this social medium, further information may also be processed by the provider of the social network. In addition, the social networking provider may process the most important information about the computer system from which you visit it, such as your IP address, the type of processor you are using, and the browser version and plug-ins you are using. If you are logged in with your personal user account of the respective network when visiting such a presence, this network can assign the visit to this account. The purpose and scope of the data collection by the respective medium and the further processing of your data there as well as your rights in this regard can be found in the respective provisions of the respective responsible social networking provider, e.g. below:

Facebook: https://www.facebook.com/about/privacy/
Twitter: https://twitter.com/en/privacy
Instagram: https://help.instagram.com/155833707900388
Google: https://policies.google.com/privacy?hl=en
LinkedIn: https://www.linkedin.com/legal/privacy-policy?_I=en_DE
Xing: https://privacy.xing.com/en/your-privacy
Youtube: https://policies.google.com/privacy?hl=en

We would also like to point out and hereby expressly declare that our website contains further links to external external websites, whereby we have no influence on the processing of data or the information provided on these external websites.

C. Russia-specific provisions

For users residing in the Russian Federation, the following applies:

The foregoing services of our online offer are not intended for citizens of the Russian Federation residing in Russia.

If you are a Russian citizen resident in Russia, you are expressly informed that any personal data that you provide to us via this online offer is entirely at your own risk and responsibility. You further agree that you will not hold us responsible for any failure to comply with Russian Federation laws.

Datenschutzinformation gemäß. Art. 13, 14 und 21 DSGVO

Data protection information in accordance with. Art. 13, 14 and 21 GDPR

Data protection information for our interested parties, customers and suppliers.

In the following, we would like to provide you with information on the processing of your personal data in connection with the performance of the contract or the implementation of pre-contractual measures.

According to Art. 4 No. 1 GDPR, your personal data includes all information relating or having been related to your person, in particular by means of assignment to an identifier, such as a name or a number, with which your person can be identified.

Who is responsible for data processing with us?

The person responsible in the sense of data protection law is

TQ-Systems GmbH

Mühlstraße 2

D-82229 Seefeld, Germany

 

You will find further information on our company, details of authorized representatives and other contact details in the imprint on our website: https://www.tq-group.com/en/imprint/

 

Our data protection officer

 We have appointed a data protection officer for our company. You can reach him at the following contact address:

Maximilian Pothmann

c/o German data protection office

E-mail: auskunft@deutsche-datenschutzkanzlei.de

Purposes of the collection and processing of your personal data:

We collect, process and use your personal data solely for the purposes of:

  • Collection of prospective customer data for offer preparation and acquisition of new customers
  • Processing of enquiries from interested parties and customers
  • Processing of customer orders
  • Building a customer and supplier database
  • Use of prospective customer or customer data for marketing purposes
  • Statistical evaluation of interested party or customer data
  • General business interest with all related secondary purposes

Your data will only be processed for purposes other than those mentioned, insofar as such processing is permissible pursuant to Art. 6 para. 4 GDPR and compatible with the original purposes.

 

Legal basis for data processing

The legal basis for the processing of your personal data is primarily Art. 6 para. 1 lit. b) GDPR. Processing is necessary for the performance of a contract to which the person concerned is a party or for the implementation of pre-contractual measures.

Your personal data will only be stored as long as knowledge of the data is necessary for the purposes for which it was collected or as long as legal or contractual storage regulations must be observed.

Who gets your data? Within our company only those persons have access to your data who are responsible for the management of interested parties, customers and suppliers and who need this data to fulfil our contractual and legal obligations.

Order data processors used by us (Art. 28 GDPR) as well as trading partners within or outside Europe (third country) may also receive personal data for these purposes. It goes without saying that we have concluded appropriate data protection agreements with our contract data processors and trading partners, which ensure that data processing is carried out in a permissible manner.

Also contract data processors used by us (Art. 28 DSGVO) as well as trading partners within or outside Europe (third country) may receive personal data for the aforementioned purposes. It goes without saying that we have concluded appropriate data protection agreements with our contract data processors and trading partners, which ensure that the data processing is carried out in a permissible manner.

Data collection (Web contact form)

We make sure that we only collect, process, store and use the data entered by you in our web contact form in connection with the processing of your enquiry as well as for internal purposes and to provide services requested by you or to provide content.

How long is your data stored? Your personal data will only be stored as long as knowledge of this data is necessary for the purposes for which it was collected or as long as legal or contractual storage regulations must be observed.

What data protection rights do you have? You have the right to information about the personal data processed by us about your person.

 

You have the right to request confirmation from us as to whether personal data relating to you will be processed. If data is inaccurate or no longer necessary for the purposes for which it was collected, you may request that it be rectified, deleted or limited.

If the processing of your personal data is based on your voluntary consent, this can be revoked by you at any time for the future. Furthermore, you have the right to correction or deletion or to restriction of the processing to the extent to which you are legally entitled to do so. Furthermore, you have the right to object to the processing within the scope of the statutory provisions. The same applies to a right to data transferability. You have the right to complain to a data protection supervisory authority about the processing of personal data by us.

 

GTC

Click here to read the terms and conditions of TQ.

GTC
 

Contact

We will be glad to help you - please contact us personally! Here you will find all relevant data and contact persons.

 
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