Here you will find all frequently asked questions about our products and services.
You have questions or need help with KRT2 or KTX2?
Here you will find the contact to our service team as well as our RMA Return Form.
In the context of support requests, you have taken note of our data privacy statement and agree to the use of your personal data within the scope of this declaration.
This easy is your shipment:
1. Complete the online form below and click "Submit".
2. You will receive an e-mail with your details from us.
3. Please print them out and enclose the printout of your shipment!
4. In a separate e-mail you will receive a UPS shipping coupon.
5. Send the device and the printout to the address given here. Please select the address of your continent. (Europe or US).
EUROPE, AFRICA, ASIA, AUSTRALIA, SOUTH AMERICA
Service General Aviation
TQ-Systems USA Inc.
424 Network Station,
Chesapeake, Virginia 23320,
The warranty period expires prematurely, as far as the purchaser undertakes unauthorized repair attempts or other changes to the device or the error is due to a faulty operation or installation by the purchaser. In this case, for the review of the device € 140.00 plus 19% VAT will be charged. This service charge also applies to devices that are outside the warranty period.
New display or a new form 1? We love to help you.