1. Privacy at a Glance
General Information
The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to personally identify you. For detailed information on data protection, please refer to our privacy policy listed below this text.
Data Collection on This Website
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. You can find their contact details in the “Information on the Responsible Party” section of this privacy policy.
How do we collect your data?
Your data is collected, on the one hand, when you provide it to us. This may include, for example, data you enter into a contact form.
Other data is collected automatically or with your consent when you visit the website via our IT systems. This primarily consists of technical data (e.g., internet browser, operating system, or time of page view). This data is collected automatically as soon as you access this website.
What do we use your data for?
Some of the data is collected to ensure the website functions properly. Other data may be used to analyze your user behavior.
What rights do you have regarding your data?
You have the right at any time to receive information free of charge regarding the origin, recipients, and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given consent to data processing, you may revoke this consent at any time with future effect. Furthermore, you have the right to request the restriction of the processing of your personal data under certain circumstances. Furthermore, you have the right to file a complaint with the competent supervisory authority.
You can contact us at any time regarding this matter or any other questions about data protection.
Analytics Tools and Third-Party Tools
When you visit this website, your browsing behavior may be statistically analyzed. This is primarily done using so-called analytics programs.
Detailed information about these analytics programs can be found in the following privacy policy.
2. Hosting
We host the content of our website with the following provider:
Hetzner Online GmbH
The provider is Hetzner Online GmbH, Industriestraße 25, 91710 Gunzenhausen, Germany (hereinafter: Hetzner). When you visit our website, Hetzner collects various log files, including your IP addresses.
For details, please refer to Hetzner’s privacy policy: https://www.hetzner.com/de/legal/privacy-policy/
The use of Hetzner is based on Art. 6(1)(f) GDPR. We have a legitimate interest in ensuring the most reliable presentation of our website possible. If consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TDDDG, insofar as the consent covers the storage of cookies or access to information on the user’s device (e.g., for device fingerprinting) within the meaning of the TDDDG. Consent may be revoked at any time.
Data Processing
We have entered into a data processing agreement (DPA) for the use of the aforementioned service. This is a contract required under data protection law that ensures that the service provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.
3. General Information and Mandatory Disclosures
Data Protection
The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations as well as this privacy policy.
When you use this website, various types of personal data are collected. Personal data is data that can be used to personally identify you. This privacy policy explains what data we collect and how we use it. It also explains how and for what purpose this is done.
Please note that data transmission over the Internet (e.g., when communicating via email) may involve security vulnerabilities. It is not possible to completely protect data from access by third parties.
Information on the Data Controller
The controller responsible for data processing on this website is:
TQ-Systems GmbH
Mühlstraße 2
Gut Delling
82229 Seefeld
Germany
Commercial Register No.: HRB 105018
Managing Directors: Detlef Schneider, Rüdiger Stahl, and Stefan Schneider
Phone: +49 8153 9308-0
Email: info@tq-group.com
The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data (e.g., names, email addresses, etc.).
Retention Period
Unless a more specific retention period is stated in this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you submit a valid request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible grounds for storing your personal data (e.g., retention periods under tax or commercial law); in the latter case, deletion will occur once these grounds no longer apply.
General Information on the Legal Basis for Data Processing on This Website
If you have consented to the processing of your personal data, this is based on Article 6(1)(a) of the GDPR. If special categories of personal data are processed, this is based on Article 9(2)(a) of the GDPR.
To the extent that cookies or comparable technologies are used on our website or access is gained to information on your device (e.g., through tracking or analytics tools), this is done exclusively on the basis of your consent pursuant to Section 25(1) of the German Telemedia Act (TDDDG). The subsequent processing of personal data in these cases is based on Article 6(1)(a) of the GDPR.
If the processing of personal data is necessary for the performance of a contract or for the implementation of pre-contractual measures, it is carried out on the basis of Article 6(1)(b) of the GDPR.
To the extent that processing is necessary to fulfill legal obligations, it is carried out on the basis of Article 6(1)(c) of the GDPR.
In certain cases, we also process personal data on the basis of our legitimate interest pursuant to Article 6(1)(f) of the GDPR, unless the interests or fundamental rights and freedoms of the data subject override those interests.
The applicable legal basis in each individual case is described in the following sections of this Privacy Policy.
Data Protection Officer
We have appointed a Data Protection Officer.
René Raumanns
SCALTEL SNS Systems GmbH
Buchenberger Straße 18
87448 Waltenhofen
Germany
Phone: +49 (0) 6134 50789-24
Email: datenschutz@sns-systems.de
Notice regarding data transfer to the U.S. and other third countries
On our website, we occasionally use services provided by companies whose headquarters are located in so-called third countries outside the European Union or the European Economic Area, or whose data processing takes place there.
If an adequacy decision by the European Commission pursuant to Art. 45 GDPR exists for a third country, data transfers are made on the basis of this decision. For data transfers to the United States, this may specifically concern the EU-US Data Privacy Framework, provided the respective provider is certified accordingly.
If no adequacy decision exists, the transfer of personal data to third countries takes place exclusively on the basis of appropriate safeguards pursuant to Article 46 of the GDPR, in particular the Standard Contractual Clauses adopted by the European Commission.
In certain cases, data transfers may also take place on the basis of your explicit consent pursuant to Article 49(1)(a) of the GDPR.
Further information on the respective transfer mechanisms can be found in the privacy notices of the respective services used within this privacy policy.
Withdrawal of Your Consent to Data Processing
Many data processing operations are only possible with your explicit consent. You may withdraw consent that has already been given at any time. The lawfulness of the data processing carried out prior to the withdrawal remains unaffected by the withdrawal.
Right to object to data collection in specific cases and to direct marketing (Art. 21 GDPR)
IF DATA PROCESSING IS BASED ON ART. 6(1)(e) E OR F OF THE GDPR, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. YOU CAN FIND THE SPECIFIC LEGAL BASIS ON WHICH PROCESSING IS BASED IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA, UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS, AND FREEDOMS, OR THE PROCESSING IS NECESSARY FOR THE ESTABLISHMENT, exercise, or defense of legal claims (objection pursuant to Art. 21(1) GDPR).
IF YOUR PERSONAL DATA IS PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR SUCH MARKETING PURPOSES; THIS ALSO APPLIES TO PROFILING, TO THE EXTENT THAT IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL NO LONGER BE USED FOR DIRECT MARKETING PURPOSES (OBJECTION PURSUANT TO ART. 21(2) GDPR).
Right to lodge a complaint with the competent supervisory authority
In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their workplace, or the place of the alleged violation. This right to lodge a complaint is without prejudice to any other administrative or judicial remedies.
You have the option to file a complaint with one of the data protection supervisory authorities. The competent data protection authority in Bavaria is the Bavarian State Office for Data Protection Supervision (BayLDA), Promenade 18, 91522 Ansbach, Germany, Phone: +49 981 53-1300, Fax: +49 981 53-981300
You can access the complaint form of the Bavarian State Office for Data Protection Supervision via the following link: https://www.lda.bayern.de/de/beschwerde.html
Right to Data Portability
You have the right to have data that we process automatically based on your consent or in fulfillment of a contract provided to you or to a third party in a commonly used, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done to the extent that it is technically feasible.
Access, Rectification, and Erasure
Within the framework of applicable legal provisions, you have the right at any time to receive, free of charge, information about your stored personal data, its origin and recipients, and the purpose of data processing, as well as, where applicable, the right to rectify or erase this data. You may contact us at any time regarding this matter or any other questions about personal data.
Right to Restriction of Processing
You have the right to request the restriction of the processing of your personal data. You may contact us at any time regarding this matter. The right to restriction of processing applies in the following cases:
If you have restricted the processing of your personal data, such data—apart from its storage—may only be processed with your consent or for the establishment, exercise, or defense of legal claims, or to protect the rights of another natural or legal person, or for reasons of an important public interest of the European Union or a Member State.
SSL or TLS Encryption
This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address bar of the browser changes from “http://” to “https://” and by the lock icon in your browser bar.
When SSL or TLS encryption is enabled, the data you transmit to us cannot be read by third parties.
4. Data Collection on This Website
Cookies
Our website uses so-called “cookies.” Cookies are small data packets and do not cause any damage to your device. They are stored on your device either temporarily for the duration of a session (session cookies) or permanently (permanent cookies). Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your device until you delete them yourself or your web browser deletes them automatically.
Cookies may originate from us (first-party cookies) or from third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain third-party services within websites (e.g., cookies for processing payment services).
Cookies serve various purposes. Many cookies are technically necessary, as certain website features would not work without them (e.g., the shopping cart feature or the display of videos). Other cookies may be used to analyze user behavior or for advertising purposes.
Cookies that are required to carry out the electronic communication process, to provide certain functions you have requested (e.g., the shopping cart function), or to optimize the website (e.g., cookies for measuring website traffic) are stored on the basis of Art. 6(1)(f) GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies to ensure the technically error-free and optimized provision of its services. If consent to the storage of cookies and comparable recognition technologies has been requested, processing is carried out exclusively on the basis of this consent (Art. 6(1)(a) GDPR and § 25(1) TDDDG); consent may be revoked at any time.
You can configure your browser to notify you when cookies are set and to allow cookies only on a case-by-case basis, to exclude the acceptance of cookies for specific cases or in general, and to enable the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.
You can find out which cookies and services are used on this website in this privacy policy.
Consent with Usercentrics
This website uses Usercentrics’ consent technology to obtain your consent to the storage of certain cookies on your device or to the use of certain technologies and to document this in compliance with data protection regulations. The provider of this technology is Usercentrics GmbH, Sendlinger Straße 7, 80331 Munich, website: https://usercentrics.com/de/ (hereinafter “Usercentrics”).
When you visit our website, the following personal data is transmitted to Usercentrics:
Furthermore, Usercentrics stores a cookie in your browser to be able to associate the consents you have given or their revocation with you. The data collected in this way is stored until you request its deletion, delete the Usercentrics cookie yourself, or the purpose for data storage no longer applies. Mandatory legal retention obligations remain unaffected.
Usercentrics is used to obtain the legally required consents for the use of certain technologies. The legal basis for this is Art. 6(1)(c) GDPR.
Data Processing
We have entered into a Data Processing Agreement (DPA) for the use of the aforementioned service. This is a contract required under data protection law that ensures that the service provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.
Server Log Files
The website provider automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These include:
This data is not combined with other data sources.
The collection of this data is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of its website—for this purpose, the server log files must be collected.
Contact form
If you send us inquiries via the contact form, your details from the inquiry form—including the contact information you provided there—will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We will not disclose this data without your consent.
The processing of this data is based on Article 6(1)(b) of the GDPR, provided that your inquiry relates to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective handling of inquiries directed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) if such consent was requested; consent may be revoked at any time.
The data you enter in the contact form will remain with us until you request its deletion, revoke your consent to its storage, or the purpose for data storage no longer applies (e.g., after your inquiry has been processed). Mandatory legal provisions—in particular retention periods—remain unaffected.
Inquiries via email, phone, or fax
If you contact us via email, phone, or fax, your inquiry, including all personal data contained therein (name, inquiry), will be stored and processed by us for the purpose of handling your request. We will not disclose this data without your consent.
The processing of this data is based on Article 6(1)(b) of the GDPR, provided that your inquiry is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective handling of inquiries directed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) if such consent was requested; consent may be revoked at any time.
The data you send to us via contact requests will remain with us until you request its deletion, revoke your consent to its storage, or the purpose for data storage no longer applies (e.g., after your request has been processed). Mandatory legal provisions—in particular statutory retention periods—remain unaffected.
Disclosure of Personal Data for Information and Sales Purposes
For the purpose of providing information about our products and services, it may be necessary for us to share personal data with selected sales or business partners. This occurs exclusively within the context of an existing business relationship and serves to provide interested parties with targeted, further information.
When do we share your data with third parties?
We work with distributors and business partners to offer and market our products and services. In this context, we may share personal data of individuals whom we believe may be interested in our offerings with these partners.
The goal is for our partners to contact the individuals concerned to determine their specific interest and to offer our products or services. In doing so, we only share data where we believe there is a legitimate interest in our offerings.
Our distributors and partners may use the transmitted data exclusively for the joint sales support of our products and services. When using the data, they are obligated to comply with the applicable data protection laws.
5. Analytics Tools and Advertising
Google Tag Manager
We use Google Tag Manager. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
Google Tag Manager is a tool that allows us to integrate tracking or statistics tools and other technologies into our website. Google Tag Manager itself does not create user profiles, store cookies, or perform independent analyses. It serves solely to manage and deploy the tools integrated through it. However, Google Tag Manager records your IP address, which may also be transferred to Google’s parent company in the United States.
The use of Google Tag Manager is based on Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in the quick and straightforward integration and management of various tools on its website. If consent has been requested, processing is carried out exclusively on the basis of Article 6(1)(a) of the GDPR and Section 25(1) of the TDDDG, insofar as the consent covers the storage of cookies or access to information on the user’s device (e.g., device fingerprinting) within the meaning of the TDDDG. Consent may be revoked at any time.
Google Analytics
This website uses features of the web analytics service Google Analytics. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Analytics enables the website operator to analyze the behavior of website visitors. In doing so, the website operator receives various usage data, such as page views, time spent on the site, operating systems used, and the user’s origin. This data is associated with the user’s respective device. It is not linked to a user ID.
Furthermore, we can use Google Analytics to track, among other things, your mouse and scroll movements and clicks. Additionally, Google Analytics uses various modeling approaches to supplement the collected data sets and employs machine learning technologies in data analysis.
Google Analytics uses technologies that enable user recognition for the purpose of analyzing user behavior (e.g., cookies or device fingerprinting). The information collected by Google regarding the use of this website is generally transmitted to a Google server in the United States and stored there.
The use of this service is based on your consent pursuant to Art. 6(1)(a) GDPR and § 25(1) TDDDG. Consent may be revoked at any time.
Data transfer to the United States is based on the EU Commission’s Standard Contractual Clauses. Details can be found here: https://privacy.google.com/businesses/controllerterms/mccs/.
The company is certified under the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the United States designed to ensure compliance with European data protection standards for data processing in the United States. Every company certified under the DPF commits to complying with these data protection standards . You can obtain further information on this from the provider at the following link:
Browser Plugin
As a desktop user, you can prevent the collection and processing of your data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.
As a mobile user, you can prevent Google Analytics from collecting your data by clicking the following link. An opt-out cookie will be set to prevent the collection of your data during future visits to this website: Disable Google Analytics
For more information on how Google Analytics handles user data, please refer to Google’s Privacy Policy: https://support.google.com/analytics/answer/6004245?hl=de.
Data Processing
We have entered into a data processing agreement with Google and fully comply with the strict requirements of German data protection authorities when using Google Analytics.
Google Ads
The website operator uses Google Ads. Google Ads is an online advertising program provided by Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Ads enables us to display ads in the Google search engine or on third-party websites when the user enters specific search terms into Google (keyword targeting). Furthermore, targeted ads can be displayed based on user data available to Google (e.g., location data and interests) (audience targeting). As the website operator, we can evaluate this data quantitatively, for example by analyzing which search terms led to the display of our advertisements and how many ads resulted in corresponding clicks.
The use of this service is based on your consent pursuant to Art. 6(1)(a) GDPR and § 25(1) TDDDG. Consent may be revoked at any time.
Data transfer to the U.S. is based on the EU Commission’s Standard Contractual Clauses. Details can be found here: https://policies.google.com/privacy/frameworks and https://privacy.google.com/businesses/controllerterms/mccs/.
Google Ads Remarketing
This website uses the functions of Google Ads Remarketing. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
With Google Ads Remarketing, we can assign people who interact with our online offering to specific target groups in order to subsequently display interest-based advertising to them on the Google advertising network (remarketing or retargeting).
Furthermore, the advertising target groups created with Google Ads Remarketing can be linked to Google’s cross-device features. In this way, interest-based, personalized advertising messages that have been tailored to you based on your previous usage and browsing behavior on one device (e.g., a mobile phone) can also be displayed on another of your devices (e.g., a tablet or PC).
If you have a Google account, you can opt out of personalized advertising at the following link: https://www.google.com/settings/ads/onweb/.
The use of this service is based on your consent pursuant to Art. 6(1)(a) GDPR and § 25(1) TDDDG. You may revoke your consent at any time.
Further information and the privacy policy can be found in Google’s Privacy Policy at: https://policies.google.com/technologies/ads?hl=de.
Microsoft Clarity
This website uses Microsoft Clarity. The provider is Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland. As part of the service, processing may also be carried out by Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA.
Microsoft Clarity enables us to analyze the behavior of visitors to our website. In particular, mouse movements, clicks, scrolling behavior, page views, interactions with individual content, and technical information about the device and browser used are recorded. In addition, session recordings and heatmaps may be created to better understand the use of our website and to make our online offering more user-friendly.
We have configured Microsoft Clarity so that content in input fields is masked and data entered there is not recorded.
The use of this service is based exclusively on your consent pursuant to Art. 6(1)(a) GDPR and § 25(1) TDDDG. Consent may be revoked at any time.
The data collected through the use of Microsoft Clarity may be transferred to Microsoft servers in the United States and processed there. Microsoft is certified under the “EU-US Data Privacy Framework” (DPF). Data transfers to the United States can therefore be based on the European Commission’s adequacy decision pursuant to Article 45 of the GDPR. To the extent that intra-group transfers also take place, these are carried out on the basis of appropriate safeguards, in particular the European Commission’s standard contractual clauses.
The data processed by Microsoft Clarity is regularly retained for up to 30 days for evaluation purposes and then deleted. It should be verified here whether this retention period is set accordingly in the configuration.
For more information on the handling of user data, please refer to Microsoft’s privacy policy:
https://privacy.microsoft.com/de-de/privacystatement
Data Processing
We have entered into a Data Processing Agreement (DPA) with Microsoft. This is a contract required by data protection law that ensures Microsoft processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.
Target audience segmentation using customer matching
For audience targeting, we use, among other things, customer matching from Google Ads Remarketing. In this process, we transfer certain customer data (e.g., email addresses) from our customer lists to Google. If the customers in question are Google users and are logged into their Google account, relevant advertising messages are displayed to them within the Google network (e.g., on YouTube, Gmail, or in the search engine).
Google Conversion Tracking
This website uses Google Conversion Tracking. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
With the help of Google Conversion Tracking, Google and we can determine whether the user has performed certain actions. For example, we can analyze which buttons on our website are clicked and how often, and which products were viewed or purchased particularly frequently. This information is used to generate conversion statistics. We learn the total number of users who clicked on our ads and what actions they performed. We do not receive any information that allows us to personally identify the user. Google itself uses cookies or similar recognition technologies for identification.
The use of this service is based on your consent pursuant to Art. 6(1)(a) GDPR and § 25(1) TDDDG. You may revoke your consent at any time.
For more information on Google Conversion Tracking, please refer to Google’s Privacy Policy: https://policies.google.com/privacy?hl=de.
Meta Pixel (formerly Facebook Pixel)
This website uses Facebook/Meta’s visitor action pixels for conversion tracking. The provider of this service is Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. However, according to Facebook, the collected data is also transferred to the United States and other third countries.
This allows the behavior of site visitors to be tracked after they have been redirected to the provider’s website by clicking on a Facebook ad. This enables the effectiveness of Facebook ads to be evaluated for statistical and market research purposes and future advertising measures to be optimized.
The collected data is anonymous to us as the operator of this website; we cannot draw any conclusions about the identity of the users. However, the data is stored and processed by Facebook, allowing a connection to the respective user profile and enabling Facebook to use the data for its own advertising purposes in accordance with the Facebook Data Use Policy (https://de-de.facebook.com/about/privacy/). This enables Facebook to display advertisements on Facebook pages as well as outside of Facebook. We, as the site operator, have no influence over this use of the data.
The use of this service is based on your consent pursuant to Art. 6(1)(a) GDPR and § 25(1) TDDDG. Consent may be revoked at any time.
To the extent that personal data is collected on our website using the tool described here and forwarded to Facebook, we and Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, are jointly responsible for this data processing (Art. 26 GDPR). This joint responsibility is limited exclusively to the collection of the data and its transfer to Facebook. The processing carried out by Facebook after the transfer is not part of the joint responsibility. The obligations incumbent upon us jointly have been set forth in a joint processing agreement. The text of the agreement can be found at: https://www.facebook.com/legal/controller_addendum. According to this agreement, we are responsible for providing privacy information regarding the use of the Facebook tool and for ensuring the tool is implemented on our website in compliance with data protection laws. Facebook is responsible for the data security of Facebook products. You can exercise your data subject rights (e.g., requests for information) regarding the data processed by Facebook directly with Facebook. If you exercise your data subject rights with us, we are obligated to forward them to Facebook.
Data transfers to the U.S. are based on the EU Commission’s Standard Contractual Clauses. Details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum and https://de-de.facebook.com/help/566994660333381.
You can find further information on the protection of your privacy in Facebook’s privacy policy: https://de-de.facebook.com/about/privacy/.
You can also disable the “Custom Audiences” remarketing feature in the Ad Settings section at https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. To do this, you must be logged into Facebook.
If you do not have a Facebook account, you can disable usage-based advertising from Facebook on the European Interactive Digital Advertising Alliance website: http://www.youronlinechoices.com/de/praferenzmanagement/.
LinkedIn Insight Tag
This website uses the LinkedIn Insight Tag. The provider of this service is LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland.
Data Processing via the LinkedIn Insight Tag
With the help of the LinkedIn Insight Tag, we receive information about visitors to our website. If a website visitor is registered with LinkedIn, we can analyze, among other things, the key professional data (e.g., career level, company size, country, location, industry, and job title) of our website visitors and thus better tailor our site to the respective target groups. Furthermore, with the help of LinkedIn Insight Tags, we can measure whether visitors to our websites make a purchase or take another action (conversion tracking). Conversion tracking can also be performed across devices (e.g., from PC to tablet). LinkedIn Insight Tag also offers a retargeting feature that allows us to display targeted ads to our website visitors outside of the website; however, according to LinkedIn, the recipient of the ad is not identified.
LinkedIn itself also collects so-called log files (URL, referrer URL, IP address, device and browser properties, and time of access). IP addresses are truncated or (if used to reach LinkedIn members across devices) hashed (pseudonymized). The direct identifiers of LinkedIn members are deleted by LinkedIn after seven days. The remaining pseudonymized data is then deleted within 180 days.
As the website operator, we cannot associate the data collected by LinkedIn with specific individuals. LinkedIn will store the collected personal data of website visitors on its servers in the U.S. and use it for its own advertising purposes. For details, please refer to LinkedIn’s Privacy Policy at https://www.linkedin.com/legal/privacy-policy#choices-oblig.
Legal Basis
To the extent that consent has been obtained, the use of the aforementioned service is based exclusively on Article 6(1)(a) of the GDPR and Section 25 of the TDDDG. Consent may be revoked at any time. Where consent has not been obtained, the use of this service is based on Article 6(1)(f) of the GDPR; the website operator has a legitimate interest in effective advertising measures, including social media.
Data transfers to the U.S. are based on the EU Commission’s Standard Contractual Clauses. Details can be found here: https://www.linkedin.com/legal/l/dpa and https://www.linkedin.com/legal/l/eu-sccs.
Objection to the use of LinkedIn Insight Tag
Object to the analysis of usage behavior and targeted advertising by LinkedIn via the following link: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out.
In addition, LinkedIn members can control the use of their personal data for advertising purposes in their account settings. To prevent LinkedIn from linking data collected on our website to your LinkedIn account, you must log out of your LinkedIn account before visiting our website.
Data Processing
We have entered into a data processing agreement (DPA) for the use of the aforementioned service. This is a contract required under data protection law that ensures that the service provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.
6. Plugins and Tools
YouTube with enhanced privacy
This website embeds videos from YouTube. The operator of the site is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
We use YouTube in enhanced privacy mode. According to YouTube, this mode ensures that YouTube does not store any information about visitors to this website before they watch the video. However, the enhanced privacy mode does not necessarily prevent the sharing of data with YouTube partners. Thus, YouTube establishes a connection to the Google DoubleClick network regardless of whether you watch a video.
As soon as you start a YouTube video on this website, a connection is established with YouTube’s servers. In the process, the YouTube server is informed which of our pages you have visited. If you are logged into your YouTube account, you allow YouTube to directly associate your browsing behavior with your personal profile. You can prevent this by logging out of your YouTube account.
Furthermore, after starting a video, YouTube may store various cookies on your device or use comparable recognition technologies (e.g., device fingerprinting). In this way, YouTube can obtain information about visitors to this website. This information is used, among other things, to collect video statistics, improve user-friendliness, and prevent fraud attempts.
In some cases, additional data processing operations may be triggered after a YouTube video is started, over which we have no control.
The use of YouTube is in the interest of presenting our online offerings in an appealing manner. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) GDPR. If consent has been requested, processing is carried out exclusively on the basis of Article 6(1)(a) of the GDPR and Section 25(1) of the TDDDG, insofar as the consent covers the storage of cookies or access to information on the user’s device (e.g., device fingerprinting) within the meaning of the TDDDG. Consent may be revoked at any time.
For more information about data protection on YouTube, please see their privacy policy at: https://policies.google.com/privacy?hl=de.
Google Maps
This site uses the Google Maps mapping service. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
To use the features of Google Maps, it is necessary to store your IP address. This information is generally transmitted to a Google server in the United States and stored there. The provider of this site has no influence over this data transmission. When Google Maps is activated, Google may use Google Fonts for the purpose of uniformly displaying fonts. When you access Google Maps, your browser loads the required web fonts into its cache to display text and fonts correctly.
The use of Google Maps is in the interest of an appealing presentation of our online offerings and to make it easy to find the locations we specify on the website. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) GDPR. If consent has been requested, processing is carried out exclusively on the basis of Article 6(1)(a) of the GDPR and Section 25(1) of the TDDDG, insofar as the consent covers the storage of cookies or access to information on the user’s device (e.g., device fingerprinting) within the meaning of the TDDDG. Consent may be revoked at any time.
Data transfers to the United States are based on the EU Commission’s Standard Contractual Clauses. Details can be found here: https://privacy.google.com/businesses/gdprcontrollerterms/ and https://privacy.google.com/businesses/gdprcontrollerterms/sccs/.
For more information on the handling of user data, please refer to Google’s Privacy Policy: https://policies.google.com/privacy?hl=de.
Google reCAPTCHA
We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on this website. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
reCAPTCHA is used to verify whether data entry on this website (e.g., in a contact form) is performed by a human or by an automated program. To do this, reCAPTCHA analyzes the website visitor’s behavior based on various characteristics. This analysis begins automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various pieces of information (e.g., IP address, the duration of the website visitor’s stay on the website, or mouse movements made by the user). The data collected during the analysis is forwarded to Google.
The reCAPTCHA analyses run entirely in the background. Website visitors are not notified that an analysis is taking place.
The storage and analysis of the data are based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in protecting its web offerings from abusive automated scanning and from SPAM. If consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TDDDG, insofar as the consent covers the storage of cookies or access to information on the user’s device (e.g., device fingerprinting) within the meaning of the TDDDG. Consent may be revoked at any time.
For more information about Google reCAPTCHA, please refer to Google’s Privacy Policy and Terms of Service at the following links: https://policies.google.com/privacy?hl=de and https://policies.google.com/terms?hl=de.
SalesViewer
We have integrated SalesViewer into this website. The provider is SalesViewer / SalesViewer GmbH, Hueststr. 30, 44787 Bochum (hereinafter “SalesViewer”). SalesViewer enables us to track visits to our website by employees of other companies. For this purpose, the website visitor’s IP address is compared with the company IP addresses stored in SalesViewer’s database. If this is the IP address of a company, this visit and the user’s behavior are recorded. IP addresses not present in SalesViewer’s database are immediately deleted, so that website visits by private individuals are ignored by SalesViewer.
SalesViewer offers an opt-out procedure to enhance data protection. For further details, please refer to the following link provided by the provider: https://www.salesviewer.com/de/opt-out/.
The use of SalesViewer is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in tracking business visits to our website and their user behavior. If consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TDDDG, insofar as the consent covers the storage of cookies or access to information on the user’s device (e.g., device fingerprinting) within the meaning of the TDDDG. Consent may be revoked at any time. For further details, please refer to the provider’s privacy policy at https://www.salesviewer.com/de/plattform/datenschutz/.
Data Processing
We have entered into a Data Processing Agreement (DPA) for the use of the aforementioned service. This is a contract required under data protection law that ensures the service provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.
7. E-commerce and Payment Providers
Processing of Customer and Contract Data
We collect, process, and use personal customer and contract data to establish, define the content of, and modify our contractual relationships. We collect, process, and use personal data regarding the use of this website (usage data) only to the extent necessary to enable the user to use the service or to bill for it. The legal basis for this is Art. 6(1)(b) GDPR.
The collected customer data will be deleted upon completion of the order or termination of the business relationship and after the expiration of any applicable statutory retention periods. Statutory retention periods remain unaffected.
8. Audio and Video Conferences
Data Processing
We use online conference tools, among other means, to communicate with our customers. The specific tools we use are listed below. When you communicate with us via video or audio conference over the internet, your personal data is collected and processed by us and the provider of the respective conference tool.
The conference tools collect all data that you provide or use to utilize the tools (email address and/or your phone number). Furthermore, the conference tools process the duration of the conference, the start and end times of your participation in the conference, the number of participants, and other “contextual information” related to the communication process (metadata).
Furthermore, the tool provider processes all technical data necessary for handling the online communication. This includes, in particular, IP addresses, MAC addresses, device IDs, device type, operating system type and version, client version, camera type, microphone or speaker, and the type of connection.
If content is exchanged, uploaded, or otherwise made available within the tool, it is also stored on the tool provider’s servers. Such content includes, in particular, cloud recordings, chat/instant messages, voicemails, uploaded photos and videos, files, whiteboards, and other information shared while using the service.
Please note that we do not have full control over the data processing operations of the tools used. Our options depend largely on the corporate policies of the respective provider. For further information on data processing by the conferencing tools, please refer to the privacy policies of the respective tools, which we have listed below this text.
Purpose and Legal Basis
The conference tools are used to communicate with prospective or existing contractual partners or to offer specific services to our customers (Art. 6(1)(b) GDPR). Furthermore, the use of these tools serves to generally simplify and expedite communication with us or our company (legitimate interest within the meaning of Art. 6(1)(f) GDPR). Where consent has been requested, the use of the relevant tools is based on this consent; consent may be revoked at any time with future effect.
Retention Period
The data collected directly by us via the video and conferencing tools will be deleted from our systems as soon as you request deletion, revoke your consent to storage, or the purpose for data storage no longer applies. Stored cookies remain on your device until you delete them. Mandatory statutory retention periods remain unaffected.
We have no influence over the storage period of your data that is stored by the operators of the conference tools for their own purposes. For details, please contact the operators of the conference tools directly.
Conference Tools Used
We use the following conference tools:
Microsoft Teams
We use Microsoft Teams. The provider is Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland. For details on data processing, please refer to the Microsoft Teams Privacy Statement: https://privacy.microsoft.com/de-de/privacystatement.
Data Processing
We have entered into a Data Processing Agreement (DPA) for the use of the aforementioned service. This is a contract required by data protection law that ensures the service provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.
9. Our Own Services
Handling of Applicant Data
We offer you the opportunity to apply for a position with us (e.g., via email, mail, or our online application form). Below, we provide information regarding the scope, purpose, and use of your personal data collected during the application process. We assure you that the collection, processing, and use of your data are carried out in accordance with applicable data protection laws and all other legal provisions, and that your data will be treated as strictly confidential.
Scope and Purpose of Data Collection
When you submit an application to us, we process your associated personal data (e.g., contact and communication details, application documents, notes taken during interviews, etc.) to the extent necessary to decide on the establishment of an employment relationship. The legal basis for this is Section 26 of the German Federal Data Protection Act (BDSG) (initiation of an employment relationship), Article 6(1)(b) of the GDPR (general contract initiation), and—provided you have given your consent—Article 6(1)(a) of the GDPR. Consent may be revoked at any time. Your personal data will be shared within our company exclusively with persons involved in processing your application.
If the application is successful, the data you have submitted will be stored in our data processing systems on the basis of Section 26 of the German Federal Data Protection Act (BDSG) and Article 6(1)(b) of the GDPR for the purpose of carrying out the employment relationship.
Data Retention Period
If we are unable to offer you a position, you decline a job offer, or you withdraw your application, we reserve the right to retain the data you have provided for up to 6 months from the conclusion of the application process (rejection or withdrawal of the application) based on our legitimate interests (Article 6(1)(f) of the GDPR). The data will then be deleted and the physical application documents destroyed. The retention serves, in particular, as evidence in the event of a legal dispute. If it becomes apparent that the data will be required after the 6-month period has expired (e.g., due to an impending or pending legal dispute), deletion will not take place until the purpose for further retention no longer applies.
Data may also be retained for a longer period if you have provided your consent (Art. 6(1)(a) GDPR) or if statutory retention obligations prevent deletion.
Inclusion in the applicant pool
If we do not offer you a position, there may be the option to include you in our applicant pool. If you are included, all documents and information from your application will be transferred to the applicant pool so that we can contact you in the event of suitable vacancies.
Inclusion in the applicant pool is based exclusively on your explicit consent (Art. 6(1)(a) GDPR). Providing consent is voluntary and is unrelated to the ongoing application process. The data subject may withdraw their consent at any time. In this case, the data will be irrevocably deleted from the applicant pool, provided there are no legal grounds for retention.
Data from the applicant pool will be irrevocably deleted no later than two years after consent is given.
Notice to Staffing Agencies
Our General Terms and Conditions apply exclusively. We expressly object to the inclusion or applicability of the staffing agency’s General Terms and Conditions. Our General Terms and Conditions, as well as our express objection to the staffing agency’s General Terms and Conditions, apply to the ongoing business relationship with the staffing agency and to all future business transactions without the need for further notice. The express rejection of the applicability of the staffing agency’s general terms and conditions also applies if services provided by the staffing agency are accepted with knowledge of these terms and conditions.
A contractual relationship for recruitment services is established exclusively upon the mutual signing of a written search or placement order or a written agreement for recruitment services. Only individual search or placement orders are concluded; no framework agreements. It is expressly noted that sending or uploading candidate profiles does not establish a contractual relationship between us and the staffing agency. It is further expressly noted that neither a failure to object to the submission or upload of candidate profiles nor the acceptance of submitted candidate profiles establishes a contractual relationship. The same applies to requests to submit or upload candidate profiles.
Candidate profiles must be submitted exclusively to the Human Resources Department (email for all locations except Durach:karriere@tq-group.com / email for the Durach location: karriere.durach@tq-group.com) via email.
Directly sending candidate profiles to other individuals within the TQ Group who are not part of the Human Resources Department is not permitted and will be treated as unreasonable harassment pursuant to Section 7(2) of the German Unfair Competition Act (UWG) and pursued under all conceivable legal grounds. The same applies to any other direct contact with individuals within the TQ Group who are not part of the Human Resources department.
When transmitting candidate profiles, to ensure compliance with data protection regulations, strict care must be taken to ensure that only anonymized candidate profiles are provided to the Human Resources Department.
Changes to Our Privacy Policy
We reserve the right to occasionally change or adapt our security and data protection measures as necessary due to ongoing technical developments or changes in legal requirements, or to implement changes to our services in the privacy policy. This could, for example, involve the introduction of new services. In such cases, we will also update our privacy policy accordingly.
The new privacy policy will then apply to your next visit; please therefore refer to the current version of our privacy policy.