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Data Protection Declaration TQ-Systems

Data protection declaration for this online offer and further information on the duty to inform pursuant to Art. 13 DSGVO in the case of the collection of personal data from the data subject.

This data protection declaration (version: DSGVO 1.0 of 30.05.2018) was created by:
German Data Protection Office Data Protection Office Munich – www.deutsche-datenschutzkanzlei.de 

Data privacy

We, TQ-Systems GmbH OR TQ-Systems Durach GmbH, are responsible for this online offer and, as a provider of a teleservice, have to inform you at the beginning of your visit to our online offer about the type, scope and purposes of the collection and use of personal data in precise, transparent, comprehensible and easily accessible form in a clear and simple language. The content of the information must be available to you at all times. We are therefore obliged to inform you which personal data is collected or used. Personal data are all information relating to an identified or identifiable natural person.

We put the greatest importance to the security of your data and compliance with data protection regulations. The collection, processing and use of personal data are subject to the provisions of the currently applicable European and national laws. 

With the following data protection declaration we would like to show you how we handle your personal data and how you can contact us:

TQ-Systems GmbH
Mühlstr. 2
Good Delling
82229 Seefeld, Germany
Germany
E-mail: info@tq-group.com  
Phone: +49 8153 9308-0
Commercial register no.: HRB 105018
Managing Directors: Detlef Schneider, Rüdiger Stahl and Stefan Schneider

Our Data Protection Officer

If you have any questions, please contact our data protection officer as follows:

Maximilian Pothmann
German Data Protection Office - Pothmann UG
Bahnhofstrasse 50
87435 Kempten, Germany
Germany

E-Mail: pothmann@deutsche-datenschutzkanzlei.de
Web: www.deutsche-datenschutzkanzlei.de

A. General

For better comprehensibility, our data protection declaration does not differentiate between the sexes. For the purposes of equal treatment, corresponding terms apply to both sexes. 

Article 4 of the EU Data Protection Ordinance (DSGVO) explains what the terms used, e.g. "personal data" or "processing", mean. 

The personal data of users processed within the scope of this online offer include inventory data (e.g. name and addresses of customers), contract data (e.g. services used, names of agents, payment information), usage data (e.g. websites visited on our online offer, interest in our products) and content data (e.g. entries in the contact form). 

"Users" includes all categories of persons affected by data processing. This includes, for ex-ample, our business partners, customers, interested parties and other visitors to our online offer.

B. Specific

  • Data Protection Declaration

    We guarantee that we collect, process, store and use your data only in connection with the processing of your enquiries and for internal purposes as well as to provide services or con-tent requested by you. 

  • Data transmission to third parties

    We would like to point out that due to the use of Google Analytics; data is transmitted when using our online offer.

  • Transfer of data to a third country or international organization

    Third countries are countries in which the DSGVO is not directly applicable law. In principle, this includes all countries outside the EU and the European Economic Area.

    Data is transmitted to a third country or an international organization. We take into account that appropriate/adequate guarantees are available and that you have enforceable rights and effective remedies at your disposal.

    You can obtain a copy of the appropriate guarantees by clicking on the links below:

    http://eur-lex.europa.eu/LexUriServ/LexUriServ.do?uri=OJ:L:2010:039:0005:0018:EN:PDF

  • Duration of storage of your personal data

    We adhere to the principles of data economy and data avoidance. This means that we only store the data you provide us for as long as necessary to fulfil the aforementioned purposes or as long as the various storage periods stipulated by the legislator. If the respective pur-pose or after expiry of the corresponding periods, your data will be blocked or deleted rou-tinely and in accordance with the statutory provisions.

    For this purpose, we have developed an internal company concept to ensure this procedure.

  • Contacting

    If you contact us by e-mail, telephone, fax, contact form etc., you agree to electronic com-munication. In the context of contacting us, personal data is collected. Which data is collected in the case of a contact form can be seen from the respective contact form. Your data will be transmitted SSL-encrypted. The information you provide will only be stored for the purpose of processing your inquiry and for possible follow-up questions.

    We would like to give you the legal basis for this:

    Processing for the fulfilment of our services and implementation of contractual measuresArt. 6 Abs. 1 lit. b. DSGVO
    Processing to protect our legitimate interestsArt. 6 Abs. 1 lit. f. DSGVO

     

    We would like to point out that e-mails can be read or changed during transmission without authorization and unnoticed. Furthermore, we would like to point out that we use a software for filtering unsolicited e-mails (spam filter). The spam filter can reject emails that have been falsely identified as spam by certain features.

  • What rights do you have?

    • Right to information - You have the right to obtain information about your stored data free of charge. Upon request, we will inform you in writing what personal data we have stored about you in accordance with applicable law. This also includes the origin and recipients of your data as well as the purpose of data processing.  
    • Right to correction - You have the right to have your data stored with us corrected if it is incorrect. You can request a restriction of the processing, e.g. if you dispute the accuracy of your personal data.  
    • Right to block - You can also have your data blocked. To ensure that your data can be blocked at any time, this data must be kept in a lock file for control purposes.  
    • Right to cancellation - You can also request the deletion of your personal data, as far as no legal storage obligations exist. If such an obligation exists, we will block your data on request. If the relevant legal requirements are met, we will delete your personal data even if you do not request it. 
    • Right to data transferability - You are entitled to require us to provide the personal data transmitted to us in a format that permits the transmission to another location.   
    • Right of appeal to a supervisory authority - You have the opportunity to contact one of the data protection supervisory authorities with a complaint.

    Bavarian State Office for Data Protection Supervision (BayLDA)
    Promenade 27, 91522 Ansbach, Germany
    Phone: +49 981 53-1300
    Fax: +49 981 53-981300

    You can open the complaint form of the Bavarian Data Protection Authority via the following link: https://www.lda.bayern.de/de/beschwerde.html

    • Right of objection - You have the possibility to revoke the use of your data for internal purposes with effect for the future at any time. All you need to do is send an e-mail to DatenschutzTQDE@tq-group.com or DatenschutzTQDU@tq-group.com respectively. However, such revocation does not affect the legality of the processing procedures carried out by us up to that point. This does not affect data processing with regard to all other legal bases, such as the initiation of a contract (see above).
  • Protection of your personal data

    We take contractual, organizational and technical security measures in accordance with the state of the art in order to ensure that the provisions of data protection laws are observed and thus to protect the data processed by us against accidental or intentional manipulation, loss, destruction or against access by unauthorized persons.

    The security measures include in particular the encrypted transmission of data between your browser and our server. A 256-bit SSL (AES 256) encryption technology is used for this purpose.

  • Your personal data is protected in the context of the following points (excerpt):

    • Protecting the confidentiality of your personal data In order to protect the confidentiality of your personal data stored with us, we have taken various measures for access, access and access control.
    • Protecting the integrity of your personal dataIn order to maintain the integrity of your personal data stored with us, we have taken various measures for passing on and input control.
    • Maintaining the availability of your personal dataIn order to maintain the availability of your personal data stored with us, we have taken vari-ous measures for order and availability control.
  • Protection of minors

    Personal information may only be made available to us by persons under the age of 16 with the express consent of their legal guardians. These data will be processed in accordance with this data protection declaration.

  • Server-Log-Files

    The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

    • browser type and browser version
    • operating system used
    • Referrer URL
    • host name of the accessing computer
    • Time of the server request
    • IP address

    These data are not combined with other data sources.

    The basis for data processing is Art. 6 para. 1 lit. f DSGVO, which permits the processing of data for the fulfilment of a contract or pre-contractual measures.

  • Cookies

    We use cookies. Cookies are small text files that are stored locally in the cache of your Inter-net browser. Cookies enable the recognition of the Internet browser. The files are used to help the browser to navigate through the online offer and to be able to use all functions fully.

    Our online offer uses: Browser Cookies

  • Control of cookies by the user

    Browser cookies: You can set all browsers to accept cookies only on request. Also, only cookies whose pages are currently being visited can be accepted. All browsers offer functions that enable the selective deletion of cookies. The acceptance of cookies can also be generally switched off, however, if restrictions in the user-friendliness of this online offer have to be accepted.

  • Use of First-Party Cookies (Google Analytics Cookie)

    Log Google Analytics cookies:

    • Unique users - Google Analytics collects and groups your data. All activities during a visit are summarized. By setting Google Analytics cookies, a distinction is made between users and unique users.
    • User activities - Google Analytics cookies also store data about the start and end time of a visit to the online offer and how many pages you have viewed. When the browser is closed or the user is inactive for a long time (default 30 minutes), the user session is terminated and the cookie records the visit as finished. The date and time of the first visit are also recorded. The total number of visits per unique user is also logged. External link: http://www.google.com/analytics/terms/de.html

    You can prevent Google from collecting the data generated by the cookie and relating to the use of the online offer (including your IP address) and from processing this data by Google by downloading and installing the following link in the browser plug-in:
    External link: http://tools.google.com/dlpage/gaoptout?hl=en

    Further information can be found under "Web analysis service Google Analytics / Universal Analytics".

  • Use of third-party cookies

    In our online offer, third-party providers use the uploading of editorial texts or advertise-ments[more] Cookies (Third-Party-Cookies). Third-party providers are also subject to strict data protection requirements regarding the accessibility of personal data.

  • Lifetime of the used cookies

    Cookies are managed by the web server of our online offer. This online offer uses:
    Transient cookies/session cookies (one-time use) 
    Durability: Until this online offer is closed

  • Disable or remove cookies (opt-out)

  • Web analysis service Google Analytics / Universal Analytics

    We use Google Analytics, a web analysis service of Google Inc. "("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about the use of this online offer is usually transferred to a Google server in the USA and stored there. Data is therefore transferred to a third country. It is taken into account that appropriate/adequate guarantees are available and that you have enforceable rights and effective remedies at your disposal.

    You can obtain a copy of the appropriate guarantees by clicking on the links below:

    However, in the event that IP anonymization is activated in our online offer, Google will reduce your IP address within member states of the European Union or in other signatory states to the Agreement on the European Economic Area beforehand.

    Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On our behalf, Google will use this information to evaluate the use of the online offer, to compile reports on the activities of the online offer and to provide us with further services associated with the use of the online offer and the use of the Internet. The IP address transmitted by your browser within the scope of Google Analytics will not be merged with other Google data. You may refuse the use of cookies by selecting the appropriate settings in your browser software. However, we would like to point out that in this case not all functions of this online offer can be used in full.

    We point out that this online offer uses Google Analytics with the extension "_anonymizeIp()" and therefore IP addresses are only processed further in abbreviated form in order to exclude direct personal reference.

    We also use Google Analytics reports collecting demographic characteristics and interests.

    The data sent by us and linked with cookies, user IDs (e.g. user ID) or advertising IDs are automatically deleted after 26 months. Data whose retention period has been reached is automatically deleted once a month. For more information on terms of use and data protection, please visit https://www.google.com/analytics/terms/de.html or https://policies.google.com/?hl=en

    You can also prevent Google from collecting the data generated by the cookie and relating to the use of the online offer (including your IP address) and from processing this data by Google by downloading and installing a browser plug-in via the following link: http://tools.google.com/dlpage/gaoptout?hl=en.

    As an alternative to the browser plug-in or within browsers on mobile devices, the following link applies to set an opt-out cookie that will prevent Google Analytics from collecting data in the future within this online offer (this opt-out cookie only works in this browser and only for this domain, delete the cookies in this browser, click the link again):

    tools.google.com/dlpage/gaoptout

  • Using Google Tag Manager

    We use the Google Tag Manager. This service allows website tags to be managed through an interface. The Google Tag Manager only implements tags. No cookies are set and no personal data is collected. The Google Tool Manager triggers other tags that may collect data. The Google Tag Manager does not access this data. If a deactivation has been made at domain or cookie level, it remains valid for all tracking tags if they are implemented with the Google Tag Manager. More information about the Google Tag Manager can be found under the following link: http://www.google.de/tagmanager/use-policy.html 


    You have the option of preventing all Google Tag Manager tags from being sent. To do this, click on the opt-out link below to place the Google Tag Manager opt-out cookie in your browser.

    Click here to change your Google Tag Manager settings.

  • Use of Google Maps

    We use Google Maps to display maps and to create route maps. Google Maps is operated by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. By using this web-site, you consent to the collection, processing and use of data that is automatically collected and entered by you (including your IP address) by Google, one of its representatives or third-party providers. The terms of use for Google Maps can be found under the following link: https://www.google.de/intl/de/policies/terms/regional.html 

    Detailed details on transparency and options as well as the data protection regulations can be found in the data protection center of google.de: https://www.google.de/intl/de/policies/privacy/?fg=1

  • Use of YouTube

    Our online offer includes functions of the YouTube service for viewing and playing videos. These features are offered through YouTube, LLC 901 Cherry Ave. San Bruno, CA 94066 USA. Further information can be found in YouTube's privacy policy. 

    The extended data protection mode is used here, which, according to the provider, only starts saving user information when the video(s) is/are played. 

    When embedded Youtube videos are started, Youtube uses cookies to collect information about user behavior. According to Youtube, these serve, among other things, to collect video statistics, to improve user-friendliness and to prevent abusive practices. Independently of a reproduction of the embedded videos, a connection to the Google network "DoubleClick" is established each time our online offer is accessed, which can trigger further data processing processes without our influence.

    For more details about the use of cookies on YouTube, please see YouTube's privacy policy at: http://www.youtube.com/t/privacy_at_youtube

     

  • Newsletter

    When you register for our e-mail newsletter, personal data is collected. These data are used by us for our own advertising purposes in the form of your e-mail newsletter, provided that you have expressly agreed to the following:
    "Yes, I would like to subscribe to the newsletter! I accept the privacy policy"

    You can unsubscribe to the newsletter at any time via the link provided in the newsletter or by sending us an e-mail: DatenschutzTQDE@tq-group.com or DatenschutzTQDU@tq-group.com, after successful unsubscription, your e-mail address will be immediately deleted from our newsletter distribution list and included in a file to ensure revocation.

  • Newsletter-Tracking

    If you have expressly consented before, a newsletter tracking (also called web beacons or tracking pixels) is used. When the newsletter is delivered, the external server can then record certain recipient data, e.g. the time of retrieval, the IP address or information on the e-mail program (client) used. The name of the image file is individualized for each mail recipient by appending a unique ID. The mail sender remembers which ID belongs to which e-mail address and can thus determine which newsletter recipient has just opened the e-mail when retrieving the image.

    With newsletter tracking, user behavior is recorded pseudonymously. This is the following pseudonymised data: Recipients, recipients less bounces, recipients in queue, recipients skipped, unique unsubscription rate, unique unsubscriptions, bounce rate, bounces (including hard and soft bounces), unique opening rate, unique openings, opening rate, openings, unique click rate, unique clicks, clicks, effective unique click rate, clicks to segment target groups.

    We work together with an external service provider, Inxmail GmbH, Wentzingerstraße 17, 79106 Freiburg, Germany, for the delivery of the newsletter. Your personal data will be forwarded to Inxmail GmbH for sending the newsletter and processed exclusively in accordance with our instructions.

  • Changes to our data protection regulations

    We reserve the right to amend our privacy policy from time to time so that it always complies with current legal requirements or to implement changes to our services in the privacy policy. This could concern, for example, the introduction of new services. The new data protection declaration will then apply for your next visit.

  • Trademark Protection

    Each company or trademark mentioned here is the property of the respective company. Tra-demarks and names are mentioned for information purposes only.

  • Newsletter – Job-Alert

    You have the possibility to subscribe to the newsletter in the form of a job alert. You have the right and the possibility to unsubscribe from the Job Alert at any time. All you need to do is send an e-mail to DatenschutzTQDE@tq-group.com or DatenschutzTQDU@tq-group.com. It is also possible to unsubscribe yourself in the job alert using the unsubscribe link. 

    We work together with an external service provider, Haufe Service Center GmbH, Munziger Str. 9, D-79111 Freiburg, to deliver the job alert. Your personal data will be forwarded to Haufe Service Center GmbH for sending the newsletter and will only be processed by Haufe Service Center GmbH in accordance with our instructions.

    Job Alert Tracking: Job alert tracking (also called web beacons or tracking pixels) is used if you have previously given your explicit consent. When the job alert is delivered, the external server can then record certain recipient data, such as the time of the retrieval, the IP address or information about the e-mail program (client) used. The name of the image file is individualized for each mail recipient by appending a unique ID. The mail sender remembers which ID belongs to which e-mail address and can thus determine which job alert recipient has just opened the e-mail when the image is retrieved.

  • Soziale Networks

    In addition to this online offer, we also maintain presences in various social media, which you can access via corresponding buttons on our website. When you visit such a site, personal data may be transferred to the social network provider. In addition to storing the data you have entered in this social medium, other information may also be processed by the social network provider.
     
    In addition, the social networking provider may process the most important data of the computer system from which you visit it - such as your IP address, processor type and browser version used, including plug-ins.
     
    If you are logged in with your personal user account of the respective network when visiting such a presence, this network can assign the visit to this account.

    The purpose and scope of the data collection by the respective medium as well as the further processing of your data there and your rights in this regard can be found in the respective regulations of the respective responsible person, e.g. under:

    Facebook:   https://www.facebook.com/full_data_use_policy

    Twitter:       https://twitter.com/en/privacy

    Instagram: https://help.instagram.com/155833707900388

    Google:       https://policies.google.com/privacy

    LinkedIn:    https://www.linkedin.com/legal/privacy-policy

    Xing:           https://privacy.xing.com/en/privacy-policy

    Youtube:    https://policies.google.com/privacy

    We also point out that our website contains further links to external third-party websites, whereby we have no influence on the processing of data on these third-party websites.

  • Data protection information according to art. 13, 14 and 21 DSGVO

    Data protection information for our interested parties, customers and suppliers

    In the following, we would like to provide you with information on the processing of your personal data in connection with the performance of the contract or the implementation of pre-contractual measures.

    In accordance with Art. 4 No. 1 DSGVO, your personal data includes all information that relates or can be related to your person, in particular by assigning it to an identifier such as a name or a number with which your person can be identified.

    Who is responsible for data processing at our company?

    Responsible in the meaning of data protection law is

    TQ Systems GmbH

    Mühlstrasse 2

    D-82229 Seefeld

     

    You will find further information about our company, details of the authorised representatives and other contact details in the site notice of our website:

C. Russia-specific provisions

For users residing in the Russian Federation, the following applies:

The foregoing services of our online offer are not intended for citizens of the Russian Federation residing in Russia. 

If you are a Russian citizen resident in Russia, you are expressly informed that any personal data that you provide to us via this online offer is entirely at your own risk and responsibility. You further agree that you will not hold us responsible for any failure to comply with Russian Federation laws.